Sparen Sie 50 € bei Ihrer ersten Reparatur mit dem Code: Repair2Care
Sparen Sie 50 € bei Ihrer ersten Reparatur mit dem Code: Repair2Care
Yes, we prefer that you book an appointment in advance. This allows us to plan our day based on the types of repairs we will be handling that day.
We want to provide our customers with the best service by only requiring them to be without their car for a single day. Therefore, it is important for us to be able to plan the day ahead.
Yes, you always have the option to either change or cancel your booking. Contact the center, preferably by phone, so we can plan our day and move appointments around.
We also offer free cancellation if you regret your booking.
Yes, generally, we always would like to see your damage before we can inform you whether we can repair it.
When you fill out one of our 'get a quote' contact forms on our website, we will assess your damage before we give you a repair quote. This ensures that we can handle your damage before you bring your car to us and we avoid having customers coming in with damage that we can't repair.
If you book an appointment on our website, we also encourage our customers to upload pictures of the damage(s) so we can assess whether it is damage we can repair before we finalize the booking in our system.
We usually receive the cars, that have bookings for that day, early in the morning. We then schedule the repairs based on factors such as drying time and other relevant aspects to ensure that all repairs are completed on the same day.
This allows us to optimize our workflow and ensure that our customers get their cars back as quickly as possible, which is an important part of our service.
We only repair cosmetic damage to the car. That is, all the damage that changes the appearance of the car, but does not affect the performance or safety of the car.
Among other things, we offer:
We primarily focus on minor or medium cosmetic damage.
If the damage is too large or complex, we cannot guarantee a satisfactory result. In such cases, we reserve the right not to take on the customer, as we do not want to take on jobs that we cannot solve satisfactorily.
We service all types of cars and car brands, whether it's cars, SUVs or vans.
Repair2Care is part of the HBC Group, which is recognized and approved by all the major car brands on the market.
Our unique concept focuses on repairing original spare parts instead of simply replacing them with new ones.
By choosing repair over replacement, we ensure that the car retains its original quality and thus its sales value. This is a sustainable approach that benefits both the environment and the car owner.
Yes, we specialize exclusively in repairing cosmetic damage to cars, which includes everything from scratches and dents to damage on alloy wheels, headlights, windshields and the interior. In addition, we offer a wide range of car care services to help keep your car in top condition.
It's important to note that we do not handle repairs involving the engine, undercarriage or other aspects related to car performance.
Our focus is on making sure your car looks great.
Part of our service is to offer our customers a quick and simple solution when their car suffers cosmetic damage.
We strive to ensure that our customers only have to be without their car for a single day. We plan our workday with a focus on drying time for the repairs, so we can handle multiple cars at the same time and complete many repairs in one day.
Customers drop off their car in the morning and can pick it up again in the afternoon.
If we receive a car with more extensive damage than expected and the repair cannot be carried out the same day, we immediately contact the customer by phone.
We ask if they want to wait for another day or if it's okay for the car to be out of service for several days.
If you are unsure if your car has damage that needs to be repaired, you can always contact us without obligation.
We can quickly give you a clear overview of whether your damage can be repaired and if it is necessary.
The price of our services depends on the type of service you need.
You can find a full list of all Repair2Cares services with prices here.
No, we never charge fees without informing you as a customer.
In some cases, it may be necessary to add an additional service to the price. You will always be informed in advance if this happens.
Additional services may be necessary to complete the repair. This is especially true in certain cases for our rim repairs.
Basically, the price for all our services is the price you'll find on the website.
However, for repairs involving rims, there may be an additional charge if we need to remove and mount tires during the repair.
In addition, there may also be a charge if you need Diamond Cut wheel repairs and there is damage to the painted area. In such cases, we charge a fee to repaint the area after the repair.
We want our prices to be transparent. Therefore, it will also be clearly stated on the page of the service in question where you may be charged extra.
We generally offer prices that are significantly lower than those found in traditional repairs.
These repairs often require extensive replacement or repair of larger areas, which can be both time consuming and costly. Our solutions are therefore both economical and efficient.
You pay when you come and collect your car, unless otherwise agreed.
No, we do not offer any financing plans at the moment.
No, as a rule, we do not offer discounts on our repairs unless you have multiple damages that can be repaired at the same time. This is agreed locally with the individual center.
At times, you may find that we run campaigns with discount codes where our customers can get a discount on our services.
Yes, we always offer a minimum 2-year warranty on all our services.
We also have some services with extended warranty. For example, you get a 5-year warranty on headlight repair and a 7-year warranty on coating, which is included in our polishing and coating service.
Our technician will always go through the repair with you before you leave our workshop. If you are not satisfied with the work done, you should bring it to our attention before you leave the workshop.
If a repair does not hold, please contact us as soon as possible so we can fix it within the warranty period.
No, not at this time for private customers.
However, we do offer service agreements for business customers.
Go to our find center section here on the website to find the Repair2Care center closest to you.
Unfortunately, we cannot offer this service to our customers at this time. However, several centers offer rental cars. Ask at the center when dropping off your car.
In most cases, you only need to be without your car for one working day. We work hard to complete repairs on the same day. Our customers drop off their car in the morning and can pick it up again in the afternoon.
We strive to repair the cars we receive in the morning on the same day, so our customers only have to be without their car for one working day.
However, in a few cases we may have to keep the car until the next day. In these cases, we will always inform the customer in advance so it doesn't come as a surprise.
Yes, Repair2Care offer services to B2B customers, whether it's a one-off repair or maintenance of an entire fleet of vehicles.
Yes, we offer tailored solutions for companies with multiple vehicles.
With a business agreement, you ensure that you always have a place to send your cars when they need cosmetic repairs,
Yes, we offer a tailor-made agreement that is carefully customized to your company's specific needs and requirements.
Our B2B customers can enjoy exclusive discounts and special terms designed to meet the unique challenges and opportunities your business faces.
We understand that every business is different, which is why our goal is to create a solution that truly fits you and helps optimize your business operations.
Business customers can get unified billing with flexible payment options. We can customize the billing model to suit your needs.
We primarily service cars and vans, but please contact us to see if we can handle your specific vehicle types.
Yes, our SMART-Repair+ Service Agreement covers all cosmetic damage to cars and gives your customers the option to have three annual repairs.
We fully realize that every hour a company car is idle results in a significant loss of both revenue and profit for your business.
That's why we go to great lengths to ensure that company cars are given the highest priority in our service centers. Our goal is to get them back on the road quickly so they can generate revenue for you again.
Whether it's repairs or maintenance, we're dedicated to minimizing downtime and ensuring your vehicles are quickly ready for use or back in your showroom.
Repair2Care is part of the HBC Group, which designs, develops and manufactures advanced products and machines for SMART Repair of cars and professional maintenance.